<p>Jeni is an expert in HR transformation, modern HR, and HR technology. Over the past two decades, she has successfully led global HR organizations through significant change and transformation, using Workday and market-leading SaaS technology to enhance both employee experiences and business outcomes.</p> <p>Prior to North Highland, she served as a managing director in Accenture's Talent &amp; Organization/Human Potential practice. She also held HR and executive leadership positions with Convergys, Workday, Chiquita, Bristol Myers Squibb, and Microsoft.</p> <p>Jeni holds a Bachelor of Science in Industrial and Labor Relations from Cornell University and an MBA from the same university. She's an avid community builder, serving on the board of the Junior Achievement of OKI as the Vice Chair.</p>

<p>Rob has over 20 years of customer strategy and customer-driven transformation expertise. He has led hundreds of successful customer and employee-centered engagements for B2B and B2C clients across industries. Rob specializes in helping our clients expand their market presence via experience-based differentiation.</p>

<p>Sarah has experience in human resources and strategy consulting, with a passion for workforce strategy and the power of people analytics. Sarah has worked with clients across multiple industries delivering transformational change and strategy client-centric solutions, enabling organizations to unlock newfound potential and meet business goals with measurable impact.</p>

<p><span class="ui-provider cps cpt bgn cpu cpv cpw cpx cpy cpz cqa cqb cqc cqd cqe cqf cqg cqh cqi cqj cqk cql cqm cqn cqo cqp cqq cqr cqs cqt cqu cqv cqw cqx cqy cqz" dir="ltr">Clara Sanchez is the AI Accelerator COE Lead at North Highland.&nbsp;She has over 15 years of experience as a Technology and Consulting leader delivering </span><span class="ui-provider cps cpt bgn cpu cpv cpw cpx cpy cpz cqa cqb cqc cqd cqe cqf cqg cqh cqi cqj cqk cql cqm cqn cqo cqp cqq cqr cqs cqt cqu cqv cqw cqx cqy cqz" style="font-size:inherit;" dir="ltr">transformative initiatives and driving innovation</span><span class="ui-provider cps cpt bgn cpu cpv cpw cpx cpy cpz cqa cqb cqc cqd cqe cqf cqg cqh cqi cqj cqk cql cqm cqn cqo cqp cqq cqr cqs cqt cqu cqv cqw cqx cqy cqz" dir="ltr">. Clara's people-centric approach, coupled with her expertise in technology and transformation has enabled strategic initiatives in global organizations across multiple industries including technology, telecommunications, financial services, automotive and professional services.</span></p>

<p>Courtney Albert is an Associate Vice President with the North Highland Company. She has over 18 years of experience in Organizational Strategy, Design, and Transformation across multiple industries, including retail &amp; consumer products, financial services, hospitality, media &amp; entertainment, public sector, non-profit, and life sciences. Specific areas of expertise include organizational assessments &amp; impact analysis, strategic and capability roadmaps, capability modeling, operating frameworks, organizational structures, skills &amp; competencies development, career pathing, communications strategy &amp; design, and organizational change management (OCM). She is passionate about helping clients navigate complex challenges &amp; environments, with an emphasis on agility and value.</p> <quillbot-extension-portal></quillbot-extension-portal>

<p>Kylie is a Principal in Workforce Transformation at North Highland. She has over 13 years of experience shaping and delivering organizational transformations by taking a people-centric approach to change. She has worked with businesses across a diverse range of industries and has expertise in workforce strategy, operating model and organizational design, capability development, and change management.</p>

<p>Gina is a Master Practitioner at North Highland, bringing experience working with Fortune 500 clients across a range of industries, including retail, consumer packaged goods, financial services, life sciences, and more. Specific areas of her expertise include workforce transformation, change management, leadership and talent development, culture cultivation, program and project management, organizational strategy, and process improvement.&nbsp;</p>

<p>Scott is a Director at North Highland and works with many of our largest clients shaping Managed Services solutions across the U.S. He has extensive experience in management consulting across the private and public sectors with an emphasis on process and program improvement, sales and marketing, budget and forecasting, and customer experience. Scott is also a certified Scrum Master.</p>